Privacy Policy

Privacy Policy
Last Updated: 12/4/2025

This Privacy Policy explains how The Kreative Pour (“we,” “us,” or “our”) collects, uses, and protects your information when you visit thekreativepour.com (the “Site”) and use our services, purchase products, or interact with us.

By using the Site, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

Name and contact details (email address, phone number, shipping/billing address)
Account details (username, password) if you create an account
Order details (products purchased, date, payment method—processed by third-party providers)
Messages you send us through contact forms, email, or social media
Event or bartending booking details (event date, location, guest count, preferences)

Automatically Collected Information

When you visit the site we may automatically collect

IP address and general location
Device and browser type
Pages viewed, time spent, and referring pages
Cookies and similar tracking technologies

C. Payment Information

We use third-party payment processors (such as Stripe, PayPal, or those integrated with our ecommerce platform). We do not store your full credit card information on our servers. Payment information is processed and stored by those providers according to their own privacy policies.

2. How We Use Your Information

We may use your information to:

Process and fulfill orders and bookings
Communicate with you about your orders, bookings, or account
Respond to your questions, requests, and customer support needs
Send you updates, newsletters, promotions, or marketing (you can opt out at any time)
Improve and personalize the Site, products, and services
Monitor and protect the security of the Site
Comply with legal obligations and enforce our Terms & Conditions

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and cart items
Analyze how visitors use the Site
Improve performance and user experience

You may disable cookies through your browser settings, but some parts of the Site may not function properly.

4. Sharing of Your Information

We may share your information with:

Service providers (ecommerce platforms, payment processors, shipping carriers, email marketing tools, analytics providers) who help us operate the Site and fulfill services
Legal authorities when required by law or to protect our rights, safety, or property
Business transferees in connection with a merger, sale, or transfer of assets

We do not sell your personal information to third parties.

5. International Visitors

If you access the Site from outside the United States, please be aware that your information may be transferred to, processed, and stored in the United States, where data protection laws may differ from those in your country.

6. Data Retention

We retain your information for as long as needed to:

Provide services and fulfill orders
Comply with legal, tax, and accounting obligations
Resolve disputes and enforce our agreements

7. Your Rights and Choices

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request corrections or updates
Request deletion, in certain circumstances
Opt out of marketing emails (by using the “unsubscribe” link or contacting us)

To exercise these rights, contact us at: isaiahkidd@thekreativepour.com

8. Third-Party Links

Our Site may contain links to third-party websites or services (e.g., social media). We are not responsible for the privacy practices of those third parties. We encourage you to review their policies before providing any personal information.

9. Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

The Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can remove it.

11. Changes to This Policy

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: isaiahkidd@thekreativepour.com